Bergdorf Goodman announces the launch of the “Conscious Chamber”

the New York City The retailer offers in-home closet editing with top-notch repair and alteration services to help customers extend the life of luxury goods

New YorkAnd May 9, 2023 /PRNewswire/ — Bergdorf Goodman today announced Conscious Closet, a new program dedicated to extending the useful life of luxury items customers love. Through five core pillars – Release, Repair, Amendment, Resale and Refund – Conscious Closet maximizes retailer support for circular business models while providing customers with its unparalleled service and expertise.

The Conscious Closet experience begins with a consultation with designer Bergdorf Goodman, and upon reviewing a client’s wardrobe, garments are determined to either be altered, repaired, altered, or resold. As an extension of Bergdorf Goodman’s legendary family of personal shopping solutions, Conscious Closet leverages the retailer’s network of strategic partners and in-house services to provide customers with a unique and seamless experience.


In partnership with their personal shopper or stylist, Bergdorf Goodman clients will have the opportunity to participate in an in-house closet editing service. By receiving style tips on what to keep and how to make these items feel fresh, the client will gain a focused wardrobe of staple pieces through the unparalleled expertise of the Bergdorf Goodman designer team.


Santana leather care She has been a longtime partner of Bergdorf Goodman, providing expertise in the care and crafting of leather items. Through the elevated nature of Conscious Closet, customers can get restoration services including leather resolving and stretching, leather re-staining and refinishing, lining cleaning and replacement, hardware replacements, and more. Bergdorf Goodman W Santana leather care We offer customers the opportunity to extend the life of their precious handbags and shoes.


To ensure that every purchase made at Bergdorf Goodman will be good, and a perfect fit for the customer, Bergdorf Goodman’s provides access to its prestigious on-site workshop. Whether it’s a simple hem, an intricate design, or a wardrobe redesign in a new way, the workshop service brings expert hands to customers wherever they are at home, in the fitting room, or just about.


In 2019, the Neiman Marcus Group made a long-term equity investment in FASHIONPHILE, the nation’s largest resale platform for buying and selling ultra-luxury pre-owned accessories, bringing together primary and secondary markets in a relaxed and luxurious environment. As a result, Bergdorf Goodman will offer customers circular services in partnership with the leading resale platform by enabling personal shoppers to facilitate the sale of customers’ past luxury investments with FASHIONPHILE in exchange for Bergdorf Goodman Gift Cards, a unique proposition in the luxury retail aesthetic view.


Neiman Marcus and Bergdorf Goodman have partnered with Give Back Box to facilitate donations between customer coffers and local charities with ease. Customers can send their gently used clothes, shoes, accessories and jewelry to participating local charities – making an impact without ever leaving home.

“We are excited to launch Conscious Closet, a full suite of service offerings that combine our recycling efforts with our legendary customer experience,” Melissa SchedesChief Retail Officer, Bergdorf Goodman. “The program has been designed to expand the use of beloved items in our customers’ wardrobes, and we are certain that this first-of-its-kind program will be a welcome addition to the services we offer our customers,”

The program also complements Bergdorf Goodman’s ongoing sponsorship of ethical and sustainable products, conscious organizationLed by the chief trade officer, Yumi Shin. Conscious Curation has become a destination for the conscious consumer offering unique and exclusive items from global fashion and beauty hubs such as Gabriela HearstStudio 189, Erin Forteand more.

Circularity is becoming increasingly important in the fashion industry. Between 2000 and 2015, clothing production doubled, while over the same period clothing use — the number of times an item of clothing is worn before being discarded — fell by 36 percent, according to the Ellen MacArthur Foundation.

Consciousness Closet supports Neiman Marcus’ Environmental, Social, and Governance (ESG) strategy, which includes a commitment to extend the useful life of 1,000,000 luxury items through rotating services by 2025. Since its founding, NMG has evolved personal relationships with its customers and their wardrobes have included services Like modifications, helping to extend the life of the most popular luxury items with customers. Over Earth Month, NMG reinforced its commitment to influencing change for a more sustainable and resilient future, including customer activations across its integrated luxury retail model. For the first time since its launch last spring, Neiman Marcus’ Designed to change Edit will be sold in Trojan and Boston Storefronts.

Conscious Closet is officially launched today and will be continuously offered to customers through personalized shopping service.

About Bergdorf Goodman
a New York A landmark since 1901, Bergdorf Goodman represents the global pinnacle in style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store on Fifth Avenue and 58th Street – the crossroads of fashion – is a unique destination for discerning clientele around the world. expands on Bergdorf Goodman’s heritage, showcasing coveted men’s and women’s collections in an unparalleled online shopping experience. Bergdorf Goodman is part of the Neiman Marcus Group.

Source: The Neiman Marcus Group

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